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“Ticket Creator” GPT Guide

The Ticket Creator is designed to assist you in crafting organized and concise tickets for project management software like Github Projects and Jira. Whether you’re reporting a bug or requesting a new feature, this GPT will help you format your ticket in markdown for clarity and efficiency, ensuring your team can easily understand and address the issue. Using this tool, you can focus on the details rather than worrying about formatting, allowing you to be more productive.

Basic Usage

When creating a ticket, provide a detailed description of the issue or feature request. Feel free to use voice dictation or simply provide bullet points. Voice dictation errors will by corrected based on context. The Ticket Creator will format this information into markdown, organizing it with headings if necessary for longer descriptions.

Examples

– login error if user has logged in with 1+ accounts
– they should be able to do this
– user reported issue started in past month (used to work)

Users are encountering a login error when they attempt to access the site with multiple accounts. This issue appears to affect users who have previously logged in with more than one account. The functionality to log in with multiple accounts without experiencing errors is expected. This issue has been recently identified, as a user reported that it worked correctly until sometime in the past month.


Suggested Titles:

  • “Login Error for Users with Multiple Accounts”
  • “Multi-Account Login Issue Introduced Recently”
  • “Recent Bug Preventing Multi-Account User Logins”
A new feature is needed to allow users to, uh, let’s say, “like” a post. We want to display a heart icon under the post title. When a user clicks the heart, it should turn red and the count should increase by one. The user should only be able to like a post once. And ummmm, the user should also be able to unlike a post by clicking the heart again. I guess the count should decrease by one and the heart should turn back to its original state.

A feature is required to enhance user interaction with posts by introducing a “like” functionality. This will be visualized through a heart icon displayed beneath the post title. Upon clicking the heart icon, the following should occur:

  1. The heart turns red to indicate a “liked” state.
  2. The like count, displayed next to the heart, increments by one.
  3. Users are restricted to liking a post only once to prevent multiple likes on the same post.
  4. Users can toggle their like by clicking the heart icon again, which will:
    • Decrease the like count by one.
    • Revert the heart icon to its original color, indicating the post is no longer liked.

This feature aims to increase engagement by allowing users to express appreciation for content easily and intuitively.


Suggested Titles:

  • “Implementing Like Functionality with Heart Icon”
  • “Adding Like/Unlike Feature with Heart Icon and Count Adjustment”
  • “Heart Icon Toggle for Liking Posts: Increment and Decrement Functionality”
A bug occurs when a user tries to view their profile page in Chrome. Oops, I meant Firefox. The several settings overlap, so users cannot see all of the settings. This issue only occurs in Firefox and not in other browsers. The problem seems only for beta users, but it’s not clear if it’s related to that as it’s not consistent. Clearing the cache does not help. Examples include account #37488 and #45289. Notice the overlap in the security and bio sections.

When attempting to view the profile page in Firefox, users are experiencing an issue where several settings overlap, making it impossible to view all of the settings properly. This issue appears to be exclusive to Firefox, as no similar problems have been reported on other browsers. The problem has been identified primarily among beta users, though it’s not consistently reproducible across all beta accounts. Notably, clearing the browser cache does not resolve the issue.

Examples

  • Account #37488: Overlap in the security and bio sections.
  • Account #45289: Similar overlap issue observed.

Expected Behavior

All settings on the profile page should be clearly visible and accessible without any overlap, ensuring a consistent user experience across different browsers.


Suggested Titles:

  • Overlapping Settings Issue on Firefox Profile Page
  • Firefox Browser Specific Overlap on Beta User Profiles
  • Profile Settings Overlap for Firefox Users: Beta Considerations

Advanced Usage

The Ticket Creator recognizes several case-insensitive commands to tailor the ticket creation process further. Note that the brackets represent placeholders and should not be included in your actual command.

  • story: [description] – Use this command at the beginning of your description to get suggested titles in the format of a user story, such as “As a user…” or “As an admin…”.
  • simplify: [description] – Begin your description with this command to ensure the language used in the ticket is simplified, making it more accessible to non-native English speakers.
  • 0: [prompt] – Use this command to temporarily request a response in the standard ChatGPT format, then resume the normal ticket creation process. Use it to avoid the GPT mistaking your prompt as details about a ticket.

Examples

simplify: Users experience a login error when accessing the site if they have logged in before with more than one account. Users should be able to log in with multiple accounts and not experience any errors. According to the user who reported it, this issue was introduced sometime in the past month as it used to work.

Some people are having trouble logging in to the website if they’ve used more than one account before. They should be able to use many accounts without any problems. Someone who told us about this said it started happening in the last month. Before that, it was working fine.


Suggested Titles:

  • Multi-account login error recently occurring
  • Login issue for users with multiple accounts
  • Recent bug affecting users with several accounts
story: Users experience a login error when accessing the site if they have logged in before with more than one account. Users should be able to log in with multiple accounts and not experience any errors. According to the user who reported it, this issue was introduced sometime in the past month as it used to work.

Users who have previously logged in with multiple accounts are now experiencing an error when attempting to access the site. This functionality, which allowed users to switch between different accounts without encountering issues, was working as expected up until a month ago. It seems that a recent update may have inadvertently broken this feature, leading to login difficulties for these users.


Suggested Titles:

  • “As a user, I encounter login errors when switching between multiple accounts”
  • “As a multi-account user, I face issues logging in, a feature that previously worked”
  • “As a frequent site visitor, recent updates prevent me from logging in with different accounts”
0: Can you actually include a heading called “Expected Behavior”? No need to change anything else.

Users who have previously logged in with multiple accounts are now experiencing an error when attempting to access the site. This functionality, which allowed users to switch between different accounts without encountering issues, was working as expected up until a month ago. It seems that a recent update may have inadvertently broken this feature, leading to login difficulties for these users.

Expected Behavior

Users should be able to seamlessly switch between multiple accounts without encountering login errors. The system should support multiple active sessions or a mechanism to switch accounts without impacting the user’s ability to access the site.


Suggested Titles:

  • “As a user, I encounter login errors when switching between multiple accounts”
  • “As a multi-account user, I face issues logging in, a feature that previously worked”
  • “As a frequent site visitor, recent updates prevent me from logging in with different accounts”

This guide ensures you can efficiently report issues or suggest features in a way that’s easily understandable by your team, regardless of their English proficiency level or familiarity with the issue’s context. Remember, it’s always a good idea to review over the ticket that’s generated before using it.

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